Turn attention into claims, bookings and repeat visits.
ViralDesk helps cafés, restaurants and hospitality businesses capture interest from campaigns, manage offer claims and follow up after visits.
Autumn offer campaign
2-4-1 Sunday Roast
Claim yours before 31 October
143
Claims
89
Redeemed
31
Reviews
42
Return visits
✓ Review request sent to 89 redeemed customers
Sent automatically 2 days after visit
Where most hospitality businesses lose momentum.
Offer interest that goes nowhere
You run a post or campaign, people show interest, but with no capture system in place the attention fades and nothing converts.
No record of who came in
Without a capture mechanism, you have no way to contact repeat customers, send follow-ups or build a list for future campaigns.
Inconsistent review requests
Reviews rely on staff asking at the end of a visit — which rarely happens consistently.
Table bookings creating admin
Phone reservations, DM bookings and manual tracking create work and lead to errors.
How an offer campaign works with ViralDesk.
Offer post published
On social media or via email campaign
Customer clicks to claim
Lands on a ViralDesk form or landing page
Details captured
Name, email, phone entered in exchange for the offer
QR code or voucher sent
Automatically delivered by email or SMS
Customer visits and redeems
Visit recorded in ViralDesk
Follow-up sent
2–3 days after the visit
Review request sent
Triggered after visit confirmation
Future offer sent
Seasonal or loyalty message to bring them back
Automations that work for hospitality businesses.
Offer claim capture
Form collects details in exchange for voucher or discount.
Voucher delivery
QR code or link sent automatically on claim.
Visit follow-up
Thank-you message sent after redemption.
Review request
Sent after each visit or redemption.
Loyalty or re-engagement
Seasonal or timed message to previous customers.
Table booking reminder
Confirmation and 24-hour reminder for reservations.
DIY Essentials or Business Builder.
DIY Essentials is a practical starting point if you primarily need offer capture and review requests. Business Builder adds stronger automation and funnel flexibility for businesses running regular campaigns.
Turn your next campaign into a customer list.
ViralDesk captures offer claims, delivers vouchers, and follows up after visits — automatically.